Datameris IT Solutions Private Limited 

Please read these Terms carefully. They contain important provisions concerning project acceptance, intellectual property, fees, disclaimers, liability and dispute resolution. 

These Terms and Conditions (“Terms”) govern access to and use of https://datameris.com/ (“Website”) and any quotation, order, subscription, software, digital product, consulting, development, marketing or other service supplied by Datameris IT Solutions Private Limited (“Datameris”, “Company”, “we”, “us” or “our”) that expressly incorporates these Terms. 

By accessing the Website, submitting an enquiry, accepting a proposal or quotation, signing an order form, creating an account, making a payment, or using a Service, you (“you”, “User” or “Client”) agree to these Terms. If you act for an organisation, you represent that you have authority to bind that organisation. If you do not agree, do not use the Website or Services. 

1. Company Information

Legal name: Datameris IT Solutions Private Limited 

Corporate Identification Number (CIN): U62099KL2018PTC055371 

Registered office: KNA Plaza, 14/390 C(2), 1st Floor, Kundanoor Junction, Maradu, Kochi, Ernakulam, Kerala – 682304, India 

Email: hello@datameris.com 

Telephone: +91 99469 86806 

Website: https://datameris.com/ 

2. Definitions and Contract Documents 

“Applicable Law” means all laws, rules, regulations and binding governmental requirements applicable to a party, a Service or the relevant transaction. 

“Client Materials” means content, data, credentials, specifications, trademarks, software and other materials supplied or made available by or for the Client. 

“Deliverables” means the work product expressly identified as a deliverable in an Order Document. 

“Order Document” means a proposal, quotation, statement of work (“SOW”), order form, master services agreement (“MSA”), service-level agreement (“SLA”) or similar document accepted by both parties. 

“Services” means the Website and any professional service, managed service, software, subscription, licence, digital product, support or other offering supplied by Datameris. 

“Third-Party Service” means software, hosting, cloud infrastructure, API, payment service, platform, data, media, licence or other product or service controlled by someone other than Datameris. 

If documents conflict, the following order applies unless an Order Document expressly states otherwise: (1) a signed MSA or separately negotiated agreement; (2) the applicable SOW or order form; (3) an SLA or data processing addendum; (4) these Terms; and (5) Website descriptions or marketing material. 

3. Eligibility, Authority and Electronic Contracting 

You must be at least 18 years old and legally capable of entering a binding contract. A person under 18 may use a Service only where the relevant Service permits it and a parent or lawful guardian provides any consent and supervision required by Applicable Law. 

You agree that proposals, acceptances, notices, invoices and records may be created, sent, accepted and stored electronically. Clicking an acceptance control, replying with written approval, signing electronically, paying an invoice or beginning use after receiving the applicable terms may constitute acceptance to the extent permitted by Applicable Law.

4. Datameris Group, Brands and Associated Platforms 

The Website describes technology verticals, brands and associated platforms, including Cure & Wellness and Datameris Launchpad. These Terms govern the Datameris parent Website and only those Services for which Datameris is identified as the contracting provider. 

Cure & Wellness is presented on its own platform as a wellness travel and treatment-guidance service operated by Cure and Wellness Private Limited. Datameris Launchpad is presented as an education and mentorship offering. Each platform may publish separate terms, privacy notices, refund rules, disclaimers, admission terms or booking conditions. Those platform-specific terms govern transactions made on that platform and prevail for that transaction. 

A link, shared brand reference or description of an associated platform does not, by itself, make Datameris the seller, healthcare provider, travel provider, educational institution, employer, placement agency or guarantor for that platform. The legal entity named at checkout, in the platform terms, on the invoice or in the applicable Order Document is the contracting party. 

Nothing on the Datameris Website constitutes medical advice, diagnosis or treatment, and nothing constitutes a guarantee of admission, certification, employment, salary, placement, business growth, search ranking, advertising performance or any other specific outcome. 

5. Website Use and Informational Content 

Website content is provided for general information and business enquiry purposes. Descriptions, roadmaps, availability, examples, case studies and estimated outcomes may change and do not form a binding commitment unless expressly included in an accepted Order Document. 

You may access and use the Website only for lawful, internal and non-commercial evaluation of Datameris and its offerings. Datameris may modify, suspend or discontinue any Website feature without liability, subject to obligations already accepted in an Order Document.

6. Services and Project Formation 

6.1 Datameris offers services that may include custom software and product engineering, web and mobile applications, UI/UX and brand design, API development and integration, cloud and DevOps, CRM and business software, AI and automation, quality assurance, maintenance, IT consulting, digital transformation, digital marketing, product strategy and prototyping. 

6.2 A quotation is an invitation to engage and remains valid only for the period stated. A project begins only when Datameris confirms acceptance, the parties approve the relevant scope, required onboarding is completed and any required advance is received. Datameris may decline an enquiry or proposed project before acceptance. 

6.3 Each Order Document must identify the scope, assumptions, exclusions, dependencies, milestones, fees, payment schedule, acceptance criteria, delivery method, ownership or licence position, and any applicable service levels. Estimates made before full discovery may be revised where requirements or technical conditions differ materially from the assumptions. 

7. Client Responsibilities and Dependencies 

The Client will: 

• provide timely, accurate and complete requirements, content, data, credentials, access, decisions and approvals; 

• appoint an authorised contact able to provide instructions and approvals; 

• ensure that Client Materials and instructions are lawful, accurate and do not infringe third-party rights; 

• maintain backups of Client systems and data unless backup services are expressly included; 

• review Deliverables and report issues within the agreed review or acceptance period; 

• obtain licences, consents and permissions that are the Client’s responsibility; and 

• cooperate with reasonable security, testing, deployment and change-control procedures. 

Datameris is not responsible for delay, rework, cost or failure caused by incomplete requirements, late approvals, unavailable Client personnel, inaccurate Client Materials, changes in instructions or systems controlled by the Client or a third party. Timelines will be reasonably adjusted and additional work may be charged at the agreed or then-current rates.

8. Change Requests 

8.1 A request that changes approved requirements, assumptions, design, integrations, volume, compliance needs, delivery method or acceptance criteria may be treated as a change request. Datameris may provide a revised estimate, timeline, fee or milestone plan. Datameris is not required to begin changed or additional work until the change is approved in writing. 

8.2 Urgent instructions may be acted on before a formal change order only where authorised by the Client’s designated contact. No urgent instruction will create a chargeable obligation unless it is confirmed in writing by the Client’s designated contact, including by email or the agreed project platform. 

9. Fees, Invoicing and Taxes 

Fees and currency are stated in the applicable Order Document or invoice. Unless otherwise agreed, advances are due before work begins, milestone invoices are due on the stated milestone and recurring fees are billed in advance. Fees exclude applicable GST, withholding, duties, bank charges and similar amounts unless expressly stated otherwise. Where Datameris is registered for GST and GST applies, the applicable verified GSTIN will be stated on the tax invoice. 

Invoices are due by the date shown on the invoice. The Client must raise a good-faith invoice dispute in writing within seven business days of receipt, explaining the disputed amount; undisputed amounts remain payable. Datameris may suspend work or access for overdue amounts after reasonable notice. Late amounts may accrue interest at 1.5% per month or the maximum lawful rate, whichever is lower. 

The Client must not set off or withhold payments except where required by law. If withholding is legally required, the Client will supply valid tax documentation promptly. 

10. Third-Party Costs and Payment Processing 

Domains, cloud resources, advertising spend, messaging charges, software licences, stock assets, payment-gateway fees and other Third-Party Services are additional unless expressly included. Datameris may require advance funding and may suspend the affected feature if funds or licences are unavailable. 

Online payments are processed by independent payment providers and issuing banks. Datameris does not normally receive or store complete card details. A transaction remains subject to authentication, fraud screening and the provider’s terms. Datameris is not responsible for a decline, duplicate bank hold, provider outage or unauthorised transaction caused outside Datameris systems, but will reasonably assist with reconciliation of a payment received by Datameris. 

11. Data Incidents 

Datameris maintains an incident-response process. Where a confirmed personal-data breach affects a client engagement, Datameris will notify the client without undue delay and, where practicable, within 24 hours after confirmation, subject to any shorter period in the DPA. Where Datameris is responsible for notifying individuals or an authority, it will do so within the period and in the manner required by applicable law. 

12. Your Choices and Rights 

Depending on the law in force and applicable to the processing, you may be able to request access to information about processing, correction or updating of personal data, erasure, withdrawal of consent, grievance redressal, or nomination of another person to exercise applicable rights. You may also opt out of marketing communications at any time. 

Send a request to hello@datameris.com with the subject “Privacy Request”. We may need to verify your identity and authority. If Datameris processes the data only for a client, we may direct the request to that client or assist the client under the DPA. We will respond within the period required by applicable law.

13. Children 

The Datameris parent Website is directed to business users and is not intended for children. Datameris does not knowingly seek children’s personal data through the parent Website. A product or client project involving children must use an appropriate platform notice, age-assurance or consent process, DPA and safeguards required by the law in force at that time. 

14. Third-Party Links and Associated Platforms 

The Website may link to third-party websites and associated platforms. Their operators control their own privacy practices. Review the privacy notice shown on the relevant platform before providing personal data. 

15. Changes and Contact 

We may update this Policy to reflect changes in law, technology, services or business practices. The updated version will be posted with a revised effective date. Material changes will be communicated by reasonable means where required. 

For privacy questions, requests or grievances, email hello@datameris.com with the subject “Privacy Request”. 

Datameris IT Solutions Private Limited 

CIN: U62099KL2018PTC055371 

Registered office: KNA Plaza, 14/390 C(2), 1st Floor, Kundanoor Junction, Maradu, Kochi, Ernakulam, Kerala – 682304, India 

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• hello@datameris.com